Privacy Policy

At Accesseat (trading name of Reemu Ltd), your privacy matters. This Privacy Policy explains how we collect, use, protect and share your data. By using Accesseat, you agree to this policy.

1. Who We Are

Reemu Ltd is a private limited company registered in the UK, trading as Accesseat. We provide digital tools for restaurants, cafes, pubs and hospitality businesses to promote offers and manage coupon-based sales.

2. What Information We Collect

a. Information You Provide

• Name, email address, phone number and business details
• Account login credentials
• Payment details handled securely via third-party processors; we do not store card data
• Marketing preferences and consent records

b. Automatically Collected

• IP address
• Browser type and device information
• Pages visited and interaction history
• Referral sources

c. Promoter Information

• Referral activity and earnings
• Associated accounts and identifiers

3. How We Use Your Information

• To provide and maintain our services
• To process payments and commissions
• To send updates, promotions and marketing communications where you have given consent, with an opt-out option where applicable
• To improve platform performance
• To detect fraud or misuse
• To meet legal obligations

You will be asked for separate required Updates consent at registration. When you tick this box, we record your consent for promotional and marketing contact. Promotional SMS or email messages may include an opt-out option. You may opt out at any time by emailing admin@accesseat.com or using the unsubscribe link in any marketing communication.

4. Legal Bases for Processing

• Contractual necessity, for processing required to fulfil your order or account registration
• Consent, for marketing communications via a separate optional tick box at registration
• Legal obligation, for tax records and compliance with court orders
• Legitimate interest, specifically fraud prevention, platform security and aggregated analytics

5. How We Share Your Data

We never sell your personal data. We may share it with:

• Payment processors such as Stripe and PayPal
• Marketing and analytics tools
• Cloud service providers
• Legal or regulatory authorities if required by law or court order

6. International Data Transfers

Some of our third-party service providers may be based outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the ICO or UK adequacy decisions where applicable.

7. Data Storage & Security

Your data is stored securely on UK/EU servers using encryption, access controls and secure infrastructure, in full compliance with UK GDPR.

8. Data Retention

• Account and transaction data: up to 6 years
• Marketing data: until consent is withdrawn
• Inactive accounts: deleted or anonymised after 24 months of inactivity

9. Your Rights (UK GDPR)

• Access your personal data
• Correct or delete personal information
• Restrict or object to processing
• Withdraw consent for marketing at any time
• Request data portability
• Lodge a complaint with the ICO

To exercise any of these rights, contact admin@accesseat.com. We will respond within one month as required by UK GDPR.

10. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data with them.

11. Children's Privacy

Our services are not intended for users under 18. We do not knowingly collect data from anyone under 18. If you believe we have inadvertently collected data from a minor, contact us and we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy from time to time. For material changes, we will notify you by email or in-app notification before the changes take effect.

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Contact Us

Reemu Ltd (trading as Accesseat)
Email: admin@accesseat.com
Governed by the laws of England and Wales.